Privacy Policy

01Scope and data controller

GoodByte Information Technology operates this website from Riyadh, Saudi Arabia. In this policy, “GoodByte,” “we,” and “us” refer to the website operator responsible for processing personal data collected through the site.

02Information we may collect

• Inquiry details: your name, phone number or email address, and the project or service description you submit through the consultation form or contact channels.
• Technical data: IP address, browser and device information, visit times, requested pages, and error or security logs that may be generated when operating the website.
• Browsing preferences: your selected language and data associated with cookies or enabled measurement tools.

03Why we use your information

• To respond to inquiries and consultation requests and prepare requested service proposals.
• To operate the site and improve usability, performance, and language preferences.
• To protect the site, detect misuse, and troubleshoot technical issues.
• To measure page performance and understand website usage when analytics are enabled.
• To comply with applicable legal obligations when required.

04Cookies and external services

The website uses a cookie to remember your chosen language. Technical cookies may also be used to run interactive Blazor sessions. If Google Analytics is enabled, cookies or identifiers may be used to measure site visits and usage.

Some pages include third-party services such as Google Maps and externally hosted fonts. These providers may receive technical information when their content loads. You can manage cookies in your browser settings, although blocking some cookies may affect site functionality.

05Sharing and transferring information

We may share the information necessary with hosting, email and technical-support providers, or with map and analytics providers depending on enabled features, to deliver services and operate this website. Information may also be disclosed where legally required. Some providers may process data outside Saudi Arabia, subject to applicable requirements and safeguards.

06Data retention and security

We retain information as long as needed to respond to requests and meet the purposes of processing, or to satisfy applicable obligations and resolve disputes where necessary, then delete or de-identify it as appropriate. Retention periods depend on the type and purpose of the records.

We take appropriate organizational and technical measures to reduce the risks of unauthorized access, loss, alteration, or disclosure. No online service can guarantee absolute security.

07Your personal data rights

Subject to applicable laws, including the Saudi Personal Data Protection Law where relevant, you may have rights to be informed about the processing of your data, access it, request correction or destruction, withdraw consent where processing relies on consent, and complain to a competent authority. Some requests may be subject to legal exceptions or requirements.

To exercise these rights, contact us using the details below and describe your request so we can verify and respond to it.

08Children's privacy

This website primarily serves business and technology-service inquiries and is not intended to solicit children's personal data. If you believe a child has submitted personal information without appropriate authorization, please contact us so we can review the request.

09Changes to this policy

We may update this policy as the website, our data-handling practices, or legal requirements change. The updated version will be published on this page with a revised last-updated date.